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Customer Loyalty

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Flybuys NZ Shuts Down After Nearly 30 Years: What This Means for Loyalty Programs

Business

19 Sep, 2024
Makoto Yamada

Flybuys NZ Shuts Down After Nearly 30 Years: What This Means for Loyalty Programs

Flybuys New Zealand, a household name synonymous with rewarding customer loyalty for nearly three decades, has announced its closure. This...

Decathlon's Lifetime Returns Policy: A Bold Move or Risky Gamble?

Business

2 Aug, 2024
Emily Brown

Decathlon's Lifetime Returns Policy: A Bold Move or Risky Gamble?

Decathlon, the French sporting goods giant, has shaken up the retail world with its radical new return policy in Hong...

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