Concerns over a wider conflict in the Middle East have prompted international airlines to suspend flights to the region or to avoid affected air space.
Delta Air Lines has announced that it has paused all flights between New York’s JFK Airport and Tel Aviv in response to the growing Middle Eastern crisis, which shows no sign of slowing down anytime soon.
In a press release, it was revealed that the airline, which originally made the announcement back in July, updated its statement on Thursday, Sept. 19, to disclose that flights will not fly between JFK and the Middle Eastern city until after Dec. 31. The notice is subject to additional updates, and affected customers are encouraged to check the status on Delta Air Lines’ proprietary app for more details.
“Delta is continuously monitoring the evolving security environment and assessing our operations based on security guidance and intelligence reports and will communicate any updates as needed,” the company said in the press release.
Travel waivers are available for customers who booked tickets to or from Tel Aviv through Dec. 31.
This mass flight cancellation is just the latest bit of drama that Delta Air Lines has faced.
Earlier this month, it was revealed that the Department of Transportation (DOT) claims that the airline is depreciating the rewards that passengers have accrued, and this is just one of the many airlines that are the subject of regulatory scrutiny about their loyalty programs.
According to Bloomberg, there is criticism directed toward the rewards programs offered by American Airlines, United Airlines, and Southwest Airlines. The DOT has sought reports and extensive information on the airlines’ programs to comprehend how customers “are impacted by the devaluation of earned rewards, hidden or dynamic pricing, extra fees, and reduced competition and choice,” the statement reads.
“Many Americans view their rewards points balances as part of their savings,” Secretary Pete Buttigieg said in the statement. “But unlike a traditional savings account, these rewards are controlled by a company that can unilaterally change their value.”
With American Express Co.’s credit card partnership, Delta Air Lines claimed $6.8 billion in revenue in 2023. It expects this sum to increase by 10% this year and reach $10 billion in the future. American Airlines disclosed that in 2023, it received $5.2 billion in cash from its co-branded credit card and other partners.
Other Airlines Suspending Flights to Tel Aviv
While Delta has paused flights to Tel Aviv through the end of the year, it is not the only airline to take this step.
Ryanair has cancelled all flights to Israel until at least 26 October, while Cathay Pacific has announced that flights to Tel Aviv will be cancelled until 17 March, 2025.
Reasons for the Suspensions
The escalating tensions in the Middle East have prompted many airlines to suspend flights to the region. These tensions have been fueled by a recent Israeli-suspected attack that led to the explosion of pagers and walkie-talkies belonging to members of Hezbollah, killing at least 37 and injuring thousands across Lebanon. The militant group’s leader, Hassan Nasrallah, described the incident as a “declaration of war,” while both Israel and Hezbollah have exchanged rocket fire into each other’s territory. This has led to concerns over a wider conflict in the region, prompting airlines to reassess their operations.
Impact on Travelers
The flight cancellations have caused disruptions for travelers planning trips to the region. Airlines are offering alternative flight options or full refunds to passengers whose flights have been cancelled. For areas of the Middle East where the Foreign Office has issued a travel warning, airlines are unlikely to compensate passengers as the events would likely fall under “exceptional circumstances”.
Government Travel Advisories
The UK’s Foreign, Commonwealth & Development Office (FCDO) has issued a warning against all travel to Lebanon, citing the risks associated with the ongoing conflict between Israel, Hezbollah, and other non-state actors. The FCDO also advises against travel to the West Bank and Gaza.
Stay Informed
With the situation in the Middle East remaining highly volatile, travelers are advised to stay informed about the latest government travel advisories and any updates from airlines regarding ongoing service changes. It is important to be prepared for potential disruptions to travel plans and to be aware of the risks involved in traveling to the region during this time.
Delta's Recent Controversies
This mass flight cancellation is not the only issue Delta Air Lines has faced lately. It’s been revealed that the DOT is investigating claims that the airline is depreciating the rewards that passengers have accrued, and this is just one of the many airlines being scrutinized for their loyalty programs.
Delta’s recent controversies and the ongoing Middle East conflict have created a challenging time for the airline. As the situation evolves, it remains to be seen how these events will impact Delta’s operations and reputation. However, with a commitment to transparency and a focus on customer service, the airline may be able to weather this storm and emerge stronger.
The Future of Air Travel to the Middle East
The future of air travel to the Middle East remains uncertain as the situation remains fluid and could escalate rapidly. The ongoing conflict and its impact on the region’s security environment will continue to influence airlines’ decisions regarding flights to the region. It is important for travelers to stay informed and monitor updates from airlines and government agencies.