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Technology
The rise of artificial intelligence (AI) has brought about significant changes in various industries, and customer service is no exception....
World
A McDonald's employee has taken to TikTok to share a common drive-thru customer behaviour that some of her colleagues find...
The world of customer service is undergoing a seismic shift, propelled by the emergence of artificial intelligence (AI) powered chatbots....
The world is buzzing with excitement about the rise of artificial intelligence (AI) and its transformative power across various industries....
In the digital age, businesses are constantly seeking ways to enhance customer experiences and optimize operations. One technology that has...
Business
The average cost of a visit to the repair shop has increased over 2023, regardless of whether a customer visits...
Artificial intelligence (AI) is rapidly reshaping various industries, and customer service is no exception. AI-powered chatbots are emerging as a...
Alan Joyce was once hailed as a saviour of perhaps Australia’s most iconic business. The former CEO of QANTAS was...
TELUS International, soon to rebrand as TELUS Digital Experience, is revolutionizing customer support with GenAI-powered asynchronous messaging. The company has...
The customer service landscape is undergoing a seismic shift, driven by the emergence of artificial intelligence (AI) and its powerful...
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